Once an order has been placed, it's not possible to change the billing address.

If you have received an order confirmation email, that means your order and payment have gone through without a problem.

We don't include the billing address, or any pricing details with our packages, so if you're sending the package to a gift recipient, you don't need to worry about them seeing the billing information.

Please contact us ASAP, and be sure to include the new shipping address. If the order has not yet been dispatched, we'll be able to update the shipping address.

We generally begin processing orders within 1-12 hours of the order being placed. As all of our products are personalized and/or printed to order, we cannot cancel an order once production has begun.

We generally begin processing orders within 1-12 hours of the order being placed. Once production has begun, we're unable to change the name on the blanket.

It you've only recently placed the order, contact us and we'll check if it's possible to change the name.

Our standard production time is currently 2-5 business days, so from the date you place your order, please allow between 2-5 business days (not including weekends) for your order to be produced and ready to ship. Once the item has shipped, then allow 2-4 business days for delivery by USPS.

We don't currently offer an expedited production or shipping service.

Shipping within the US is $5.95 flat rate for unlimited items.

We use USPS for shipping, and allow 2-4 business days for delivery once your item has been made.

For all other shipping information, please see the shipping page.

We don't include any pricing or billing information with any of our packages.

Yes, just enter your gift message in the 'gift message' field during checkout. Your gift message will be printed on the packing slip included with the package.

We don't offer gift wrapping, however all of our blankets do include our super cute packaging as standard, making them perfect to send as a gift. You can see the packaging here.

We do offer gift boxed bundles, you can shop those here

Please see this page for all refund and return information

Yes we can print a first and middle name. Depending on how long the name is, we will decrease the font size to fit the name in.

Currently we do only offer each blanket in the font that is shown on the product page.

Yes, we can print a blanket without a name. Just enter 'no personalization' in the baby's name section when you order, and we'll leave the name blank.